Momentum answers

What is a normal no-show rate for consultations?

For businesses relying on a single confirmation email and no further contact, no-show rates commonly fall in the 20-30% range. A short reminder sequence — the day before and again a couple hours out — typically brings that down substantially, since most no-shows are forgetfulness rather than a change of heart.

This range varies by industry and appointment type, which is why tracking your own rate over a month or two is more useful than anchoring to any single published number — what matters is whether your rate goes down once reminders are in place.

Ready to get started?

Put every customer conversation in motion

Start your Momentum account and connect lead capture, follow-up, scheduling, and sales in one workflow.

Get Started