THE ASK GETS SKIPPED
You're already packing up, moving to the next job. Asking for a review is the easiest thing to forget.
Revenue Capture
The customer loved the work. They said they'd recommend you.
Nobody asked them to leave the review — so nobody did.
Most satisfied customers never leave a review simply because nobody asks them to, not because the work was unremarkable — leaving a review takes a deliberate extra step most people forget within the hour. Asking within a day of the job, with a direct link, converts a meaningful share of happy customers who would otherwise never post anything.
Why it matters
You're already packing up, moving to the next job. Asking for a review is the easiest thing to forget.
Even when someone remembers to ask a week later, the satisfaction has faded and the request feels random.
'Just Google us' isn't a link. If it takes more than one tap, most people won't finish it.
Whether a customer gets asked depends entirely on who did the job and whether they remembered.
Every finished job that goes unasked is a review your next customer never sees.
How it works
Review requests go out tied to job completion, not on a guess about timing.
The request lands while the work is still fresh, when customers are most willing to say something.
A direct link to your review page — no searching, no second step.
One polite reminder for customers who meant to but forgot, then stops.
You don't need a marketing campaign for more reviews.
You need every finished job to get asked, automatically.
More reviews earned, not bought.
Common questions
By triggering a text or email with a direct review link automatically when a job is marked complete, rather than relying on a person to remember. The message should ask once, make the link a single tap, and send one gentle follow-up if the customer doesn't respond.
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