DOCUMENT COLLECTION DRAG
You send the checklist once. Getting the actual W-2s, 1099s, and receipts back means texting, emailing, and calling the same client three or four times before the file is complete.
For Accounting Firms
A client says they'll send their documents 'this week.' Three follow-ups later, you're still missing the K-1.
Every hour spent chasing paperwork is an hour not spent on the return.
See what it costs →Why it matters
You send the checklist once. Getting the actual W-2s, 1099s, and receipts back means texting, emailing, and calling the same client three or four times before the file is complete.
A new client agrees to sign on, then the engagement letter sits in their inbox for two weeks while their return sits at the bottom of the queue.
A referral calls in March asking about a new engagement. Nobody's free to pick up, and the message doesn't reach anyone until after the deadline rush eases.
Whether a client gets chased for a missing document depends on which preparer remembers to flag it — there's no automatic reminder attached to the file.
How it works
Every new engagement gets its intake checklist and secure upload link the moment it's confirmed — no one has to remember to send it.
If a client hasn't uploaded what's outstanding, a reminder goes out automatically instead of waiting for someone to notice the file is incomplete.
Unsigned letters get a follow-up nudge, so a return doesn't sit unstarted because the paperwork never got signed.
A prospect or client who calls when the office is buried gets a fast text back instead of silence until after the deadline.
How it runs
A look at how a document request, a signature, and a missed call all move without anyone chasing them by hand.
Sent the moment an engagement is confirmed, with a secure upload link attached.
Clients get chased automatically for whatever's still outstanding on their file.
See which letters are signed, which are pending, and who needs a nudge.
Explore the details
The unbillable coordination work — chasing documents, chasing signatures, rescheduling — and which parts of it can run without a person.
Read more →Why the invoice goes out weeks after the work closes, and how to shorten the gap between finishing and getting paid.
Read more →Instant first response and structured follow-up for every new lead.
Included in every Momentum plan.
Optional: we build it for you — White-Glove Setup, $997 CAD one-time.
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