Unified client communication

Unified Communication Hub.

A client's messages are scattered across someone's email, a text thread, a phone call nobody logged, and a portal message nobody checked.

One thread per client instead, pulling every channel into a single place your team can actually see.

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How it works

What's included

1

Pulls in every channel

Email, text, calls, web chat, Facebook, Instagram, and WhatsApp for a client land in one combined view. Google Business Profile messages join it on Core.

2

One thread per client

History is organized by client, not scattered across individual staff inboxes.

3

Visible to the whole team

Anyone covering a client can see the full conversation history, not just the last message they personally received.

4

Nothing marked handled twice

A message logged as answered shows as answered for everyone, so no duplicate replies.

RUNS ON YOUR PLAN
Unified Communication Hub

Every channel for a client pulled into one thread, visible to your whole team.

From $197 USD per month

Included in every Momentum plan, starting with Lite at $197 USD/month.

No contractMonth to month

Optional: we build it for you — White-Glove Setup, $997 USD one-time.

All channels in one threadOrganized by client, not by staff inboxFull history visible to your teamShared handled/unhandled status
Works with your existing phone & emailNo client behavior change requiredCancel anytimeSupport from a real team
Get Started30-day money-back guarantee*.

Your plan fee covers the software. Texts, calls, and emails are billed as you use them at pay-as-you-go rates — about three cents a text and a fifth of a cent an email, plus $5/month per phone number. Every new account starts with a signup credit ($10 on Lite, $25 on Core, $50 on Growth). Prices in USD, exclusive of tax.

Built for real workflows

Why local service businesses choose Momentum.

One thread per client

Not five separate inboxes

Visible to the whole team

Not just one staff member

Shared status

No duplicate replies

Backed by real people

Calgary-based support

Common questions

Frequently asked questions

A combined view pulling in a client's email, texts, calls, and portal messages into one thread, visible to your whole team with shared handled/unhandled status.

Ready to get started?

Put every customer conversation in motion

Start your Momentum account and connect lead capture, follow-up, scheduling, and sales in one workflow.

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