Capture the call
Calls, texts, and web-form requests land in one inbox, without treating a submission as a diagnosis or scheduling commitment.
Dental
A new-patient call that goes to voicemail books with the practice down the street.
One platform for every new-patient call, cancellation, and recall reminder you don't want to miss.
Capture the new-patient call before they try the next practice, fill a last-minute cancellation with an automatic waitlist text, and bring recall patients back on schedule with reminders that stop a cleaning from turning into a lapsed patient.
Built for Dental
Keep every customer conversation moving
Momentum brings inquiries, customer context, conversations, and follow-up into one connected workflow. Your team can see what happened, what comes next, and who needs a response without checking disconnected tools.
The workflow stays flexible enough to match how your dental business qualifies opportunities, books next steps, and keeps long-term relationships active.
How it works
From new-patient call to recurring recall visit
Fill the gap
A cancellation triggers a waitlist text so an open chair doesn't sit empty.
Confirm and remind
Appointment confirmations and reminders go out automatically, cutting down on no-shows.
Keep recall on schedule
A patient overdue for their next cleaning gets a reminder before the gap grows.
Practical capabilities
Tools for the way dental teams work
Use the parts of Momentum that support your customer journey, from first contact through the next follow-up.
Lead Management
New-patient inquiries and recall patients move through the same pipeline, from first call to a booked appointment.
Call Management
Every new-patient call is logged automatically, so a front-desk gap never means a missed inquiry.
SMS Communication
Send an appointment reminder or a recall notice by text, the channel patients actually read.
AI-Powered Content Creation
Draft the new-patient promo or the recall-reminder email in minutes, for staff review before it goes out.
Workflow Automation
A patient overdue for their recall visit gets a reminder automatically, instead of falling off the list.
Online Reputation Management
A completed visit triggers a review request automatically, building the reviews that bring in the next new patient.
One connected platform
Connect every part of your dental customer journey
Momentum connects the customer record, conversations, pages, campaigns, and follow-up so each tool has the context of the rest.
CRM and pipeline
Keep contacts, opportunities, notes, and next steps together from first inquiry through payment.
Learn moreOne conversation inbox
Manage calls, texts, email, Facebook, and Instagram conversations without losing the contact history.
Learn moreWebsites, funnels, and pages
Build the places where people discover an offer, submit an inquiry, or take the next step.
Learn moreEmail marketing
Send useful updates and follow-up campaigns from the same system that holds the customer record.
Learn moreFollow-up workflows
Respond to missed calls and new inquiries with repeatable workflows instead of relying on memory.
Learn moreReporting and analytics
Review performance and activity in Momentum, with advanced reporting available on eligible plans.
Learn moreCommon questions
Frequently asked questions
Does Momentum replace dental practice-management or EMR software?
No. Momentum handles lead capture, CRM, marketing, and payment collection; patient records, charting, and clinical documentation stay in required practice systems.
Can the AI assistant answer patient treatment questions?
No. It can help draft routine scheduling replies, but licensed staff must handle clinical guidance.
Can it fill last-minute cancellations?
Yes. A waitlist workflow texts available patients automatically when a slot opens up.
Can it remind patients about recall visits?
Yes. A reminder goes out automatically when a patient is overdue for their next recall visit.
See how Momentum fits your dental workflow
Capture the lead, follow up, book the job, and take the payment — see how it maps to the way your team already works.
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