Capture the inquiry
Use a firm-approved landing page and bring calls, texts, email, Facebook, and Instagram inquiries into one inbox without treating the submission as legal advice or engagement.
Law Firms
A prospective client who can't book online calls the firm that lets them.
One system to bring in new clients and stay visible in your local market, without adding another login.
Capture the inquiry from your site or a Google search, let prospects book a consultation without a round of phone tag, and build the local reviews that put your firm ahead in search — without stitching together five separate tools.
Built for Law Firms
Keep every customer conversation moving
Momentum brings inquiries, customer context, conversations, and follow-up into one connected workflow. Your team can see what happened, what comes next, and who needs a response without checking disconnected tools.
The workflow stays flexible enough to match how your law firms business qualifies opportunities, books next steps, and keeps long-term relationships active.
How it works
From prospective-client inquiry to careful follow-up
Organize the contact stage
Add the prospective client to a CRM pipeline with communication stages such as new inquiry, contacted, pending firm review, and follow-up.
Send a reviewed response
Reply by call, text, or email, using the AI assistant only for routine lead-response drafts that firm staff review before sending.
Maintain appropriate follow-up
Use missed-call and follow-up workflows for unanswered inquiries and approved email marketing for firm news or general educational content.
Practical capabilities
Tools for the way law firms teams work
Use the parts of Momentum that support your customer journey, from first contact through the next follow-up.
Lead Management
Prospective clients move through your pipeline from first inquiry to signed retainer, with intake status visible to the whole team.
Call Management
Every inquiry call is logged against the right contact, whether it's answered live or returned later.
SMS Communication
Confirm a consultation time or send a document reminder by text, without adding a client's number to a personal phone.
AI-Powered Content Creation
Draft the practice-area landing page or the firm newsletter in minutes, for review before it goes out.
Workflow Automation
A prospective client who hasn't responded gets a follow-up automatically, so a busy week doesn't cost the firm the case.
Online Reputation Management
A closed matter triggers a review request automatically, building the Google presence that ranks the firm higher for the next search.
One connected platform
Connect every part of your law firms customer journey
Momentum connects the customer record, conversations, pages, campaigns, and follow-up so each tool has the context of the rest.
CRM and pipeline
Keep contacts, opportunities, notes, and next steps together from first inquiry through payment.
Learn moreOne conversation inbox
Manage calls, texts, email, Facebook, and Instagram conversations without losing the contact history.
Learn moreWebsites, funnels, and pages
Build the places where people discover an offer, submit an inquiry, or take the next step.
Learn moreEmail marketing
Send useful updates and follow-up campaigns from the same system that holds the customer record.
Learn moreFollow-up workflows
Respond to missed calls and new inquiries with repeatable workflows instead of relying on memory.
Learn moreReporting and analytics
Review performance and activity in Momentum, with advanced reporting available on eligible plans.
Learn moreCommon questions
Frequently asked questions
Does Momentum replace legal practice or case-management software?
No. Momentum supports marketing, lead communication, CRM organization, and payment collection. Matter files, deadlines, conflicts, trust accounting, and legal records remain in required firm systems.
Can the AI assistant answer a prospective client legal question?
No. It can help draft routine lead replies, but attorneys and authorized staff must review messages and provide any legal guidance.
Can the firm manage inquiries from several channels?
Yes. Calls, texts, email, Facebook, and Instagram messages can be handled from one inbox while the contact is tracked in the CRM pipeline.
Can we create practice-area landing pages and campaigns?
Yes. Momentum provides website, funnel, landing-page, email-marketing, and social-scheduling tools. The firm remains responsible for ethics rules, disclaimers, approvals, and attorney advertising review.
See how Momentum handles after-hours intake and conflict checks →
See how Momentum fits your law firms workflow
Capture the lead, follow up, book the job, and take the payment — see how it maps to the way your team already works.
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