Capture the request
Calls, texts, and web-form requests land in one inbox.
Med Spa
A consultation request that sits unanswered books at the med spa that replies first.
One platform for every consultation, treatment series, and client you don't want to lose.
Capture the consultation request from your site or Instagram, fill a last-minute cancellation with an automatic waitlist text, and keep treatment-series clients on schedule with reminders that catch them before they drift away.
Built for Med Spa
Keep every customer conversation moving
Momentum brings inquiries, customer context, conversations, and follow-up into one connected workflow. Your team can see what happened, what comes next, and who needs a response without checking disconnected tools.
The workflow stays flexible enough to match how your med spa business qualifies opportunities, books next steps, and keeps long-term relationships active.
How it works
From consultation request to standing treatment plan
Fill the gap
A cancellation triggers a waitlist text so an open slot doesn't sit empty.
Confirm and remind
Booking confirmations and reminders go out automatically, cutting down on no-shows.
Keep the plan on schedule
A client who hasn't booked their next session gets a reminder before the series lapses.
Practical capabilities
Tools for the way med spa teams work
Use the parts of Momentum that support your customer journey, from first contact through the next follow-up.
Lead Management
New consultations and treatment-series clients move through the same pipeline, from first inquiry to a standing schedule.
Call Management
Every consultation call is logged automatically, so no one has to ask who already reached out.
SMS Communication
Send an appointment reminder or a treatment follow-up by text, the channel clients actually read.
AI-Powered Content Creation
Draft the seasonal promo or the treatment-series reminder in minutes.
Workflow Automation
A client who hasn't booked their next session gets a reminder automatically, instead of quietly falling off the schedule.
Online Reputation Management
A completed appointment triggers a review request automatically, building the reviews that bring in the next new client.
One connected platform
Connect every part of your med spa customer journey
Momentum connects the customer record, conversations, pages, campaigns, and follow-up so each tool has the context of the rest.
CRM and pipeline
Keep contacts, opportunities, notes, and next steps together from first inquiry through payment.
Learn moreOne conversation inbox
Manage calls, texts, email, Facebook, and Instagram conversations without losing the contact history.
Learn moreWebsites, funnels, and pages
Build the places where people discover an offer, submit an inquiry, or take the next step.
Learn moreEmail marketing
Send useful updates and follow-up campaigns from the same system that holds the customer record.
Learn moreFollow-up workflows
Respond to missed calls and new inquiries with repeatable workflows instead of relying on memory.
Learn moreReporting and analytics
Review performance and activity in Momentum, with advanced reporting available on eligible plans.
Learn moreCommon questions
Frequently asked questions
Does Momentum replace practice-management or EMR software?
No. Momentum handles lead capture, CRM, marketing, and payment collection; treatment records and clinical documentation stay in your required practice systems.
Can the AI assistant answer treatment questions?
It can help draft routine scheduling replies. Licensed staff must handle treatment advice, consultations, and medical guidance.
Can it fill last-minute openings?
Yes. A waitlist workflow texts available clients automatically when a slot opens up.
Can it remind clients about their next session in a series?
Yes. A reminder goes out automatically when a client passes their usual rebooking window.
See how Momentum fits your med spa workflow
Capture the lead, follow up, book the job, and take the payment — see how it maps to the way your team already works.
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