SugarCRM
- Best suited for
- Mid-market sales teams needing a configurable CRM of record
- Platform role
- A CRM focused on contact, account, and opportunity management
- Primary focus
- Customer relationship management, with marketing in a separate product
Capability snapshot
- Contact, account, and opportunity management
- Deep customization and configurable data models
- Per-user pricing with minimum seat counts
- Marketing automation sold as a separate product